Robotics and automation in the hospitality industry
There has been much talk of robotics and automation in hospitality, including comments that several hotels and restaurants are replacing their staff with robots. While this may make for great marketing and social media coverage, the reality is very different, as Ian Millar, senior in the entrepreneurship and innovation department at EHL, reveals.
How to grow as a CEO
While CEOs must focus on business growth and how to add value to an organization, they must also look inward and understand the power of their words and actions, as Mark Dickinson of DONE! Hospitality Training Solutions points out.
What travelers expect from hotel spas in terms of architecture and design
Wellness is the fastest-growing tourism segment, so it comes as no surprise that hotels are investing more in their spa facilities. Luxury interior designer Sybille de Margerie tells us what’s hot, and what’s not, in spa design.
Leveraging WhatsApp automation to optimize hotel operations
Lovetto Nazareth, managing director of Prism Digital, gives us the lowdown on how AI-driven WhatsApp automation solutions are reinventing the way hotels communicate with customers
Wellness is the word
The wellness tourism market is expected to reach USD 1.02 trillion by 2030, according to a new report by Grand View Research, Inc. Soraya Jouzy, founder of Pearl Tree, examines the trends defining this key industry, which is on track to expand globally at a CAGR of 9.93 percent from 2022 to 2030.
Discussing Peru’s vibrant gastronomy with Yasmina Yared
Yasmina Yared is the woman behind Cinco, the first Peruvian restaurant in the Middle East, Sapa and Sofita. Here, she talks about her relationship with South American cuisine and why Peruvian food is still in demand.
Spirits on the rise
The popularity of non-alcoholic and low-alcohol drinks continues to grow, as consumers demand a greater number of options. Daniel During, principal and managing director of Thomas Klein International, explores the latest developments in the market and forecasts future trends.
From “eat your greens” to going green
Because restaurants generate large volumes of waste, use a considerable amount of energy and exhaust natural resources, many of them are incorporating sustainable initiatives into their daily operations. Chirine Salha discusses the various ways establishments are flying the green flag.