Championing diversity in hospitality
In a world where cultural differences are celebrated, Chantal Milky, senior associate of HVS Executive Search, explores how the hospitality sector is promoting diversity and inclusivity.
Making the metaverse work for you
A new virtual world is dawning, created by the coming together of pioneering technologies that include virtual reality, augmented reality and artificial intelligence. Omrei Abu Madi, founder and CTO at VVerse Technologies, and avid traveler, looks at how these mammoth leaps in technological advancement are set to reshape the global tourism industry landscape.
How Saudi Arabia can harness retired expat talent
As Saudi Arabia continues to develop and diversify its economy, the need for skilled professionals has reached an unprecedented level. Dagmar Symes, CEO of Hill Robinson Estates Saudia LLC, shares her views on the social reforms in KSA and how retired expat talent can be leveraged.
A touch of fizzy rosé with food pairings
All too often, rosé champagne is perceived as purely a drink of the summer. However, champagne consultant Carl Edmund Sherman provides a deeper understanding of this fizzy beverage, most notably how well it pairs with food.
Four tech trends shaping the future of hospitality
Judith Cartwright, founder and managing director of Black Coral Consulting, identifies the tech trends shaping the hospitality industry for guaranteed commercial success.
The next generation in hospitality PMS
The hospitality industry is constantly evolving, driven by advancements in technology and changing customer demands. Duncan Fraser-Smith, managing partner of Glee Hospitality, delves into a critical aspect of the industry: property management systems (PMS), which serve as the backbone of hotels, resorts and other accommodation types.
Tailoring hotel guest room design to new demands
Today’s hotel rooms need to be imaginative, accessible, versatile and adaptable, meeting guests’ expectations, while also offering them the space to create a personalized experience. Joris Angevaare, partner at Studio HBA, part of the HBA Group, explains why putting guests at the epicenter of the hotel room design process will help to generate repeat stays.
Why the GCC is well placed to capitalize on the wellness trend
The wellness tourism industry is going from strength to strength, buoyed by our increasing commitment to prioritizing self-care. Home to an abundance of natural resources with therapeutic properties and breathtaking landscapes, the GCC is ideally placed to establish itself as a global destination for tourists looking to focus on their mental and physical wellbeing, as Daniel During, principal and managing director of Thomas Klein International explains.
Dubai: scaling new heights
Cited in the Travellers’ Choice Awards 2023 by Tripadvisor as one of the most popular destinations, Dubai continues to shine and is already well on track for another bright year. Nagi Morkos, founder and managing partner at Hodema Consulting Services, puts a spotlight on the emirate’s latest plans to boost foreign trade, investment and visitor numbers.
Harnessing AI technology to drive up hotel revenue
Lovetto Nazareth, managing director of Prism, explains how AI-based digital marketing and price optimization strategies are revolutionizing the hotel-OTA partnership model.