The future of travel is experience
Michael Donald, co-founder and customer experience specialist at Halo Business Consulting, looks at how travel is evolving in a post-pandemic era, when hybrid working, environmental awareness and a thirst for adventure are among the factors driving destination selection decisions.
Why embedded insurance is on the rise
Embedded protection products are proving increasingly popular among customers in the post-pandemic travel revival. Peter Smith, vice president, Strategic Partnerships – Travel, EMEA, at Cover Genius, outlines the reasons.
Steering travel and tourism toward a greener future through innovation
Dr. Jassim Haji, president of Global Artificial Intelligence Group, considers the ways in which tech is helping to put sustainability at the heart of sectoral development.
It’s all about identity
Riky Bains, partner and brand strategist at Klinical, explains why destinations need to identify their strongest assets and find the most effective ways of presenting them.
Why brand marketing strategies matter
A startup without a strategy is like a ship without a captain; although it may stay afloat, the destination reached is unlikely to be the one that was desired. Riky Bains, partner and brand strategist at Klinical, highlights the value of clear brand marketing strategies for hospitality startups.
Speeding up brand growth
As global economic conditions continue to challenge many established businesses, entrepreneurs are finding new and innovative ways to adapt. Ashleigh Donald, co-founder of Halo Business Consulting, explores how spirited business minds are accelerating the growth of their brands.
The real secret to retaining talent
There is no real secret, per se, to retaining talent; it is all about having the right attitude so that employees remain engaged, motivated and happy. We learn more with Mark Dickinson of DONE! Hospitality Training Solutions.
How to go from uncertainty to opportunity in the business world
In an ever-changing business environment, the need for innovation is greater than ever for organizations to survive and prosper. STARMANSHIP® & Associates’ executive director Fayez Helou outlines the ways in which managers can leverage their expertise and leadership skills to navigate uncertainty and achieve growth.
Innovative franchise and manchise models
Franchising is a proven route to the successful international expansion of businesses in various sectors, from hotels and restaurants to high-end fashion and beauty. Babette Märzheuser-Wood, managing director of franchise advisory at Dentons, gives us the lowdown on the different solutions available for companies looking to explore franchising or manchising.
Forging a greener path for restaurants
As environmental concerns continue to grow, businesses across all industries are increasingly adopting sustainability initiatives to reduce their carbon footprint. Brian Voelzing, founder and managing director of Beluga Hospitality, lifts the lid on the best sustainable practices for restaurants.