Hodema Consulting Services’ market F&B insight report
The Hodema Consulting Services’ Market Insight Beirut F&B Report 2024 offers a comprehensive, in-depth analysis of the F&B industry in Beirut, Lebanon.
Generative AI in hospitality HR
Tiago Costa, CEO of talent solutions consultancy Parisima Talent, believes that HR must constantly embrace new ways of working, skills, techniques and technology, including generative AI. Here, he explains how generative AI helps enhance a candidate’s journey to positively impact a business.
World Chocolate Day buzz from industry experts
On World’s Chocolate Day, four industry leaders tell HN what’s creating a buzz on the scene of our favorite sweet treat.
How to unleash the power of tech in HR
Getting the best out of the latest technology requires business leaders to be open to new ideas and recognize that improving customer service should always be the endgame. Mark Dickinson, of DONE! Hospitality Training Solutions, shares his dos and don’ts for utilizing tech in HR.
How to convert clicks into bookings
It’s a fact that virtual visits and viewing video content are steps that almost all of today’s customers will take before making a travel booking. Riky Bains, strategist at Brash, explains why embracing the clickable future, especially YouTube, is crucial in a competitive industry.
12 steps to building a world-class coffee brand
While the coffee industry is undoubtedly booming, competition remains fierce, with customers spoilt for choice when it comes to choosing their brew. Against this backdrop, Christian Salloum, managing director of BrandPortunity F&B Consulting, shares an essential step-by-step checklist for business leaders looking to create a top-notch coffee brand.
Adaptive reuse: an architectural game-changer
Repurposed restaurants and hotels are amassing a growing fanbase, checking the sustainability and authenticity boxes that are priorities for so many of today’s visitors. Norman Cescut, founder and CEO of Desita, explains why a taste of the past, served with a side of innovation in a restored space, is proving to be a recipe for success.
Pastry shop design trends in 2024
When planning a pastry shop within a hotel property, there are several points to consider says Dominick Casale, AIA, principal at Brooklyn, NY–based IMC Architecture. Here, he conveys the importance of functional space to ensure profitability.