Jumeirah Group announced three key appointments across three of its GCC hotels. The general manager positions across two hotels in the UAE and the group’s upcoming property in Oman have been filled by existing company talents. The three new general managers started their roles on March 15, 2021.

Marcus Sutton

Marcus Sutton takes on the role of GM at Zabeel House by Jumeirah, The Greens following three years at Jumeirah Emirates Towers as hotel manager and then general manager. In his new role, he will lead the team at the vibrant, lifestyle-led property, driving engagement and interest within the local and international markets, in addition to heading up the commercial strategy of the property.

Kirti Anchan

Kirti Anchan will be stepping into the role of GM at Jumeirah Emirates Towers, an iconic landmark of the famed Dubai skyline. The promotion recognizes his extensive experience with the Jumeirah brand, having joined the group in 2004, as well as his unwavering dedication in his most recent role as Hotel Manager of Jumeirah Zabeel Saray. As GM of Jumeirah Emirates Towers, he will drive the success of the contemporary city hotel, offering exclusivity and unparalleled service to both business and leisure travelers, underpinned by his strong compassion for each employee and guest.

Luke James

To oversee operations of Jumeirah Muscat Bay, Oman, which is due to open later this year, Jumeirah Group has appointed Luke James as GM. The first Jumeirah hotel to open in Oman, James will oversee its 206 spacious suites and rooms, state-of-the-art Talise spa and numerous dining venues, set against incredible views of the Oman Gulf and mountains beyond. James has risen through the ranks of Jumeirah Group, joining as assistant F&B manager at Jumeirah Beach Hotel, Dubai, in 2008. He went on to become director of operations at Jumeirah Creekside Hotel in 2016, before moving to his latest role of GM at Zabeel House by Jumeirah, The Greens. Given his strong hotel opening experience, seen through the successful launch of Zabeel House by Jumeirah, The Greens, James will take the reins of the pre-opening team in Oman, ensuring seamless operations and build-up of anticipation for the launch of the exclusive resort.