Prioritizing PMS for enhanced guest experiences in hospitality with Kevin King, CEO of Shiji International
According to Kevin King, CEO of Shiji International and COO of Shiji Group, the digital transformation is having a profound impact on the hospitality industry. Here, he shares his thoughts, including why property management systems (PMS) are critical in enhancing guest experiences.
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The next generation in hospitality PMS
The hospitality industry is constantly evolving, driven by advancements in technology and changing customer demands. Duncan Fraser-Smith, managing partner of Glee Hospitality, delves into a critical aspect of the industry: property management systems (PMS), which serve as the backbone of hotels, resorts and other accommodation types.