A closer look at Club Med with David Vely
David Vely, vice president development – Middle East, Africa and India, provides a unique look behind the scenes at Club Med.
Marriott International partners with RTS Investments Group
RTS Investments Group has announced the signing of an agreement with Marriott International to operate its Business Bay Hotel in Dubai.
A new perspective with Vincent Miccolis, MD of the MEAT and India at Ascott
Vincent Miccolis, managing director of the Middle East, Africa, Turkey and India at Ascott, discusses the hotel-in-residence hybrid model.
A successful second edition of Hospitality Innovation Summit
Under the theme “Innovation, Integration and Implementation,” the second Hospitality Innovation Summit was hailed as a success.
A match made in sweet heaven: Valrhona and Pariani join forces in Dubai
Valrhona, partner of taste artisans since 1922 and a pioneer and specialist in the world of chocolate, and Pariani, a company renowned for its innovative ingredients and raw materials focused on nuts and oil, have united in a visionary collaboration aimed at reshaping the culinary landscape in Dubai. To mark this historic collaboration, an extraordinary dinner was hosted at the iconic Address Hotel and Resort in Downtown Dubai, heralding the dawn of a new era in gastronomic innovation.
Empathy at the top with Diletta Guarino, GM of Six Senses Zighy Bay Oman
Hailing from Rome, Diletta Guarino is an inspirational, hands-on hotelier with over two decades of experience in luxury brands. Here, she tells us how she manages to lead her team to success whilst not losing her human touch.
A new era of customer relationship management
AI-driven CRM tools and chatbots are taking customer engagement to the next level. With today’s guests demanding seamless and personalized experiences, hotels that invest in these industry disruptors will gain a competitive edge, as Lovetto Nazareth, managing director of Prism Digital, explains.
Italian flair in Dubai with Giuseppe Pezzella, group executive chef of Chic Nonna
Giuseppe Pezzella is a culinary innovator. Here, the talented chef discusses his plans to bring a touch of Michelin-starred experience to Chic Nonna.
Africa on the rise
While East Africa’s travel, tourism and hospitality sectors have faced various challenges in recent years, there are encouraging signs of growth, as Hala Matar Choufany, president for the Middle East, Africa and South Asia at HVS, points out.