Training is tired. What’s next?

Training is tired. What’s next?

Mark Dickinson of DONE! Hospitality Training Solutions discusses the new word echoing through the corridors of management today – coaching

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In Tough Times, Training Is The Key To Success

In Tough Times, Training Is The Key To Success

There’s a lion on the street! Or so they say. Business is down, the market is tough and everyone is struggling. Do you take precautions and wait for the crisis to pass or run outside with a smartphone camera, take a picture or a video of the lion and make sure your brand appears in the shot? Mark Dickinson of DONE! Hospitality Training Solutions shows us how to detect an opportunity and dare to be different

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Play The Game… And Win!

Play The Game… And Win!

Work can be stressful and boring. But what if we could find a way of making tasks more interesting and rewarding – exciting and engaging, even? Master trainer Mark Dickinson, of Done! Hospitality Training Solutions gives us some game-changing solutions

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Re-Evaluating The Evaluation System

Re-Evaluating The Evaluation System

Despite moving into an era in which employees are really seen as a capital of the company, the archaic system of biannual evaluations persists. Master Trainer Mark Dickinson thinks it’s time to show employees the true value they bring to the business in a much simpler way

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Authenticity: The need of the hour

Authenticity: The need of the hour

Master trainer Mark Dickinson discusses a critical component lacking in our industry today: genuine people

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