The Power of Data-Driven HR

The Power of Data-Driven HR

Getting the best out of the latest technology requires business leaders to be open to new ideas and recognize that improving customer service should always be the endgame. Mark Dickinson, of DONE! Hospitality Training Solutions, shares his dos and don’ts for utilizing tech in HR.

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How to unleash the power of tech in HR

How to unleash the power of tech in HR

Getting the best out of the latest technology requires business leaders to be open to new ideas and recognize that improving customer service should always be the endgame. Mark Dickinson, of DONE! Hospitality Training Solutions, shares his dos and don’ts for utilizing tech in HR.

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How the hospitality industry can survive the talent crisis

How the hospitality industry can survive the talent crisis

Ditching yesteryear’s methods of attracting and retaining talent will enable businesses to become sought-after workplaces.

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Closing the gender gap

Closing the gender gap

Work still needs to be done to ensure that women are represented in higher-grade roles and remunerated accordingly, as Mark Dickinson of DONE! Hospitality Training Solutions points out.

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The real secret to retaining talent

The real secret to retaining talent

There is no real secret, per se, to retaining talent; it is all about having the right attitude so that employees remain engaged, motivated and happy. We learn more with Mark Dickinson of DONE! Hospitality Training Solutions.

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How to grow as a CEO

How to grow as a CEO

While CEOs must focus on business growth and how to add value to an organization, they must also look inward and understand the power of their words and actions, as Mark Dickinson of DONE! Hospitality Training Solutions points out.

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Performance management revolution

Performance management revolution

According to Mark Dickinson of DONE! Hospitality Solutions, annual performance reviews are a thing of the past. Here, he reveals how to recognize and reward employees the right way.

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5 ways to overcome burnout

5 ways to overcome burnout

Spending countless hours working from the office or from home on laptops, tablets and phones can be a recipe for disaster. Mark Dickinson of DONE! Hospitality Training Solutions provides practical tips on how to avoid the dreaded burnout.

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12 tools for decision making in a leader’s framework

12 tools for decision making in a leader’s framework

History tells the tale of those who lead for all the right reasons and others who chose more dangerous routes. Mark Dickinson of DONE!  Hospitality Training Solutions examines how different leadership styles affect decision-making processes and what to keep in mind.

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