Getting to know The Ritz-Carlton, Dubai, with GM Jeroen Elmendorp
Luxury comes as standard at The Ritz-Carlton, Dubai. Here, we take an exclusive tour of the stunning property with GM Jeroen Elmendorp, who describes the hotel’s appeal and what sets it apart in the industry.
Luxury talk with Chloé Chelala, hotel manager of Katara Hills Doha
Having lived in Saudi Arabia, Lebanon, the UAE and Qatar, Chloé Chelala has regional hospitality experience, specifically in the luxury hotel sector. Here, we learn more about her journey to Katara Hills Doha and what differentiates the boutique property from others in Qatar’s rich capital.
U By Emaar with new venue at Address Jabal Omar Makkah, KSA
U By Emaar has expanded to Makkah, KSA, at Address Jabal Omar Makkah, offering exclusive rewards and experiences worldwide.
A new era of customer relationship management
AI-driven CRM tools and chatbots are taking customer engagement to the next level. With today’s guests demanding seamless and personalized experiences, hotels that invest in these industry disruptors will gain a competitive edge, as Lovetto Nazareth, managing director of Prism Digital, explains.
A life of luxury
Offering one-of-a-kind experiences to meet the needs of today’s uber-demanding travelers has become the new definition of luxury in hospitality, as Daniel During, principal and managing director of Thomas Klein International, points out.
The definition of luxury in the midst of a major transition
The definition of luxury in hospitality is in the midst of a major transition. Industry professional Chirine Salha examines what the term means for the modern-day traveler and how hotels are responding.
First luxury resort to open on Dubai’s World Islands
The five-star Anantara World Islands Dubai Resort will feature a 2,000 m2 private beach, and will boasts 70 rooms, suites and villas.
An amalgam of luxury and heritage: The Chedi Al Bait, Sharjah
It is never a wrong time to kick off a luxury property especially when their focus is not just on luxury but on the cultural experience.
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Project Planning 101
Project planning is no easy feat, especially in business. Industry professional Chirine Salha outlines the fundamentals of getting a project off the ground and the key to ensuring it runs smoothly.