Dubai records commendable tourism growth
According to Dubai Department of Economy and Tourism (DET), the city welcomed 5.18 million international overnight visitors from January to March 2024.
Diary of a GM with Nawaf Hasan of Grand Mercure Dubai City & ibis styles
With a hospitality background spanning over 15 years, Nawaf Hasan has honed his skills and excelled in his field. As cluster director of operations and acting GM of Grand Mercure Dubai City & ibis styles Dubai Airport, he discusses how a GM can drive a hotel to success.
Spotlight on Coral Beach Beirut with new GM Georges Chakra
Georges Chakra, general manager of Coral Beach Beirut, has a proven track record in the hospitality industry. With extensive experience in overseeing all aspects of the hotel, he shares his vision for establishing and cultivating a customer-centric service culture, as well as ensuring the smooth day-to-day operations that consistently surpass guest expectations.
12 tools for decision making in a leader’s framework
History tells the tale of those who lead for all the right reasons and others who chose more dangerous routes. Mark Dickinson of DONE! Hospitality Training Solutions examines how different leadership styles affect decision-making processes and what to keep in mind.
Insights from GMs of luxury hotel in KSA
Saudi Arabia’s luxury hospitality industry is undergoing a remarkable transformation, driven by Vision 2030 and significant investments in tourism and infrastructure. A recent panel discussion at HORECA Riyadh highlighted the kingdom’s readiness to welcome international tourists, the opportunities in emerging markets and the pivotal role of community empowerment through Saudization. Key insights included the balance between market supply and demand, the integration of technology to enhance guest experiences and the importance of preserving Saudi culture and brand integrity. The conversation underscored the industry’s bright future as it aims for global recognition and sustainable growth.