Driving direct bookings via mobile apps
Increasingly, mobile apps are driving hotel bookings around the world. Michael Donald, co-founder of Halo Business Consulting, explores their significance and how the hospitality industry can reap the benefits.
The demise of one size fits all in F&B
Tech entrepreneur Mohamed Al Fayed, CEO and co-founder of Grubtech, believes that the F&B textbooks have been rewritten. In this article, he elaborates on the shift away from traditional F&B strategies, emphasizing the fleeting nature of food trends in today’s fast-paced world.
Enhancing customer experience through AI
Dr Jane Thomason is a globally recognized thought leader on metaverse and Web3. Here, she discusses ways in which AI can enhance the customer experience.