Empathy at the top with Diletta Guarino, GM of Six Senses Zighy Bay Oman
Hailing from Rome, Diletta Guarino is an inspirational, hands-on hotelier with over two decades of experience in luxury brands. Here, she tells us how she manages to lead her team to success whilst not losing her human touch.
In Tough Times, Training Is The Key To Success
There’s a lion on the street! Or so they say. Business is down, the market is tough and everyone is struggling. Do you take precautions and wait for the crisis to pass or run outside with a smartphone camera, take a picture or a video of the lion and make sure your brand appears in the shot? Mark Dickinson of DONE! Hospitality Training Solutions shows us how to detect an opportunity and dare to be different
Play The Game… And Win!
Work can be stressful and boring. But what if we could find a way of making tasks more interesting and rewarding – exciting and engaging, even? Master trainer Mark Dickinson, of Done! Hospitality Training Solutions gives us some game-changing solutions
Why modern companies need mindfulness
It’s the word on everybody’s lips and a hot topic across every sector of the economy, in companies of all sizes, and even schools and universities. Unsurprisingly, mindfulness is a major talking point amongst nutritionists and health coaches in hotel chains, spas and the wellbeing industry. Ana Larriu, from THE W.A.W. PROGRAM©, discusses the benefits of a mindful existence, both in and outside of the workplace