Why inspiration matters
In a world obsessed with social media and virtual reality, Mark Dickinson of DONE! Hospitality Training Solutions examines how managers can create a corporate culture that inspires each and every employee.
The importance of planning in a vuca world
While the concept of a volatile, uncertain, complex and ambiguous (VUCA) world arose in the late eighties, it has never been more relevant than it is today, as Mark Dickinson, founder of DONE! Hospitality Training Solutions, points out.
Increasing efficiency by going paperless
Mark Dickinson of DONE! Hospitality Training Solutions explores the importance of a paperless work environment.
Recruitment professionals in the hot seat
With the pandemic forcing companies to rethink their HR models, we asked six recruitment professionals about their greatest career challenges, tackling Covid-19- induced HR shortages, using technology to increase efficiency and helping clients adapt to hybrid work models,
How to be a leader rather than a boss in the business world
There’s a well-known saying that a boss says “Go,” whereas a leader says “Let’s go!” Mark Dickinson of DONE! Hospitality Training Solutions lifts the lid on what real leadership is all about.
Solution: How to recruit in the digital age in an agile way
The recruitment industry has been re-established without any doubt, with AR, VR and a plethora of AI-based technologies being used.
Five minutes with HR expert Carol Awad
With an aim to foster productive and healthy workplace environments, Lebanese entrepreneur and strategic human resources expert Carol Awad has launched HRhotline.com. We learn more about the website and how it can help businesses.
Hospitality Education – An Untapped Opportunity for Education Providers
Mansoor Ahmed, director for MENA region for healthcare, education and public private partnership (PPP) at Colliers International, tackles the hot topic of hospitality education.
HR & Education: The Struggle
Daniel During, principal and management director of Thomas Klein International, tells us why ongoing staff training is the key to success.
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12 tools for decision making in a leader’s framework
History tells the tale of those who lead for all the right reasons and others who chose more dangerous routes. Mark Dickinson of DONE! Hospitality Training Solutions examines how different leadership styles affect decision-making processes and what to keep in mind.