Maintaining Reputations And Managing Responses In The Digital Era
Serge Chamelian, managing partner of h-hotelier, looks at how best to address this modern phenomenon customers may hold various views on your organization’s reputation, and this is why marketers must ensure that organizations have a good reputation and manage responses in an ethical manner when things go wrong.
How to prepare for Hospitality 2.0
In compliance with new hygiene expectations and regulations, you will need to review your property’s cleaning and sanitation processes.
Four MENA properties joined Preferred Hotels & Resorts
New member will have access to Preferred’s global network of corporate, leisure, and sales professionals and to the benefits of I Prefer Hotel Rewards.
New F&B Manager joins Radisson Blu Hotel, Dubai Media City
In his new role McKenzie will be responsible for a team of 90 including and will oversee the hotels F&B outlets, M&E operations and outdoor catering.
Hospitality Tomorrow inspires global leaders with thought-leadership topics
The program will feature nine hours of content delivered by over 50 global hospitality leaders and will follow the sun around the globe.
Global hotel chains commit to strict hygiene measures
Radisson, Kempinski, and Hilton hotels around the world are leading initiatives to foster more hygenic and safer environments for their guests.
A virtual Ramadan with Radisson Hotels
With the launch of their Ramadan recipe videos, Radisson Hotels seeks to encourage people to get creative in the kitchen and be transported across Middle East and Africa with a range of local Ramadan dishes from across the region.
Industry heroes: Walid Baroudi found the right ‘Key’ to the hotel door
We expect it will be a long fight against the invisible enemy. We will have to cope with it, by taking heavy and severe precautions.
HotStats MENA Annual Hotel Performance Tracker 2020: Drops in revenues and profits
The region’s prospects for a bounce-back performance in 2020 were all but dashed by the advent and spread of the coronavirus, which is laying waste on the global hospitality industry.
One of Lebanon’s Golden Age hotels, Le Bristol, closes down
The hotel’s general manager Joseph Coubat told the AFP: “It is because of the economic situation which is becoming unbearable.
