In-depth look at the regional hospitality market with Nils-Arne Schroeder, Fairmont’s SVP operations
With over three decades of experience in luxury hospitality, Nils-Arne Schroeder is a visionary and inspirational hotelier. Here, he provides insights into the regional hospitality market and discusses his demanding role as senior vice president of operations for Asia Pacific and the Middle East at Fairmont.
Using design thinking in HR to optimize hospitality
Tiago Costa, CEO of Parisima Talent, discusses the importance of design thinking and explains how hospitality HR leaders in the region can contribute to a company’s ongoing success through effective application.