Redefining luxury hotels
The definition of luxury in the travel and hospitality industry is in the midst of a major transition. Operators are realizing that the time has come to refresh their outlook on what claims to deliver genuine ‘luxury’ truly mean. Chirine Salha, senior consultant at Ulysses Consulting, shows us how
The future of loyalty
In sectors such as hospitality, many travelers are highly motivated by loyalty programs and driven to maximize both the points and miles they can earn to offset against future trips or stays. Chirine Salha, senior consultant at Ulysses Consulting, discusses this age-old model and explores how it can keep up with the times
Events
Striving Toward Women’s Equal Opportunities In Hospitality
Hospitality organizations have been at the heart of numerous studies focused on gender issues, as women, whether guests, employees or leaders, confront and deal with dilemmas related to this hot topic. Chirine Salha, senior consultant at Ulysses Consulting, discusses what needs to be done to level the playing field