A pinning ceremony to officially induct two new members from the Phoenicia, Estelle Btaiche and Edouard Khoury, to the prestigious global Clefs d’Or organisation took place on Saturday October 13 at Améhyste Lounge.

The event marked an important milestone, giving the Phoenicia the accolade of being the first and only hotel in Lebanon to have three members of staff accredited as Clefs d’Or representing the hotel. The Clefs d’Or (translated as The Golden Keys) is a respected international association of hotel concierges, with approximately 4,000 members working in over 80 countries and 530 destinations, covering every corner of the world.

Easily identified by the golden crossed keys on their lapels, Clefs d’Or members are an elite fraternity, globally connected, committed to professional development, and driven to setting new standards for guest service perfection. Their experience, knowledge and professional relationships make them the most reliable local experts and ambassadors of their chosen destinations.