What’s the best way to tackle obstacles?
You need to think outside the box. There are always best practices that we can rely on, but a unique solution will always help you stand out from the crowd.
What does your new role as cluster general manager for Fairmont’s Dubai, Ajman and Fujairah properties entail?
I will be working closely with the commercial team to drive the successes of the three property and create opportunity to cross-promote the destination.
What are the biggest challenges in overseeing these properties?
The biggest challenge has become our success. To tackle the travel restrictions, we created a niche in the market for staycations and, with the rise in demand for new experiences, we topped the idea by creating “destinations” for domestic travelers.
How will you reposition Fairmont’s Sheikh Zayed Road property and refresh its offering?
Fairmont Dubai is an icon and is considered a landmark by many. By refurbishing the rooms, we were able to offer business travelers a fresh new experience, catering to their business needs and their culinary ones. This can be seen by the extensive dining and lifestyle options available at the property.
