Glenn Nobbs, General Manager of Millennium Place Barsha Heights Hotel and Apartments, discusses the importance of technology and connectivity
What sets Millennium Place Barsha apart from other hotels?
Our guests enjoy award-winning hospitality at affordable prices, which makes their stay both memorable and valuable. Guest satisfaction means a lot to us and consequently, this is reflected in the positive feedback our team consistently receives. Taking this commitment even further, we proudly offer guests a central location with a wide range of stay options. So, guests can choose from hotel rooms, bedroom suites, serviced studios and hotel apartments, as well as penthouses with five bedrooms. All these options come with beach access, along with various leisure facilities and hotel conveniences to enhance the stay. Additionally, we follow a hybrid model, successfully bringing out the best in people and technology to deliver excellent service.
In your opinion, what is the importance of technology and connectivity for a hotel?
Staying abreast of technology means staying relevant in the industry, which is crucial for maintaining our competitive edge. Furthermore, technology offers hotels, like other businesses, a strong competitive advantage by enhancing various aspects of our operations. It allows us to streamline internal operations and offer digitally savvy guests better convenience, meeting their evolving expectations effectively. Additionally, technology helps us protect security, tapping into industry trends to ensure our services are always cutting-edge and safe. Although we remain mindful of guest needs, we ensure their experience with our digital platforms is seamless and intuitive.
What are your plans for Millennium Place Barsha Heights?
To continue evolving, we have several enhancements planned, both across the property and its digital platform, ensuring comprehensive improvements. Additionally, we’re providing our team with helpful tools and support by fostering an environment where they can learn and thrive. Taking our guests’ experience and satisfaction to the next level lies at the heart of these plans, ensuring excellence. Moreover, ensuring continued business success remains a goal as well.
