Web3 and the metaverse: reframing hospitality and tourism
As emeritus chair of the World Metaverse Council, Dr. Jane Thomason is a respected author, speaker and influencer. Named the 2023 Web3 Leader of the Year in Eurasia, she offers her insights into the impact of Web3 and the metaverse on hospitality and tourism.
5 ways to make your start-up stand out to investors
Securing investment for a concept can be particularly challenging in a competitive environment. Naim Maadad, chief executive and founder of Gates Hospitality, offers his advice on how to catch the eye of investors and clinch that all-important funding.
A new era of customer relationship management
AI-driven CRM tools and chatbots are taking customer engagement to the next level. With today’s guests demanding seamless and personalized experiences, hotels that invest in these industry disruptors will gain a competitive edge, as Lovetto Nazareth, managing director of Prism Digital, explains.
Today’s go-to tech tools for start-ups
Abdul Kader Saadi, founder and managing director of Eighty6 Shop, explains why building a data-led organization is crucial for success in an ever-evolving business environment.
Honoring the high-flyers
Eleven trailblazing entrepreneurs were selected as finalists at the Future Hospitality Summit (FHS) Startup Den 2023 recently, after edging the competition and impressing an esteemed judging panel with their forward-thinking, innovative business concepts. In a series of exclusive interviews compiled by HN and conducted by FHS, each finalist takes us on their start-up journey, from idea to implementation, and hurdles to highpoints.
Embracing Crypto and NFT integration in the UAE’s hospitality market
In today’s world, where everything is digital, you can’t seem to do much without seeing or overhearing the words “crypto” or NFTs. But despite this, if you’re unsure as to what they are, you are certainly not alone. Naim Maadad, Gates Hospitality’s founder, explores the potential integration of cryptocurrency and NFTs in the UAE’s F&B and hospitality industries.
Harnessing AI technology to drive up hotel revenue
Lovetto Nazareth, managing director of Prism, explains how AI-based digital marketing and price optimization strategies are revolutionizing the hotel-OTA partnership model.
Making the metaverse work for you
A new virtual world is dawning, created by the coming together of pioneering technologies that include virtual reality, augmented reality and artificial intelligence. Omrei Abu Madi, founder and CTO at VVerse Technologies, and avid traveler, looks at how these mammoth leaps in technological advancement are set to reshape the global tourism industry landscape.
Four tech trends shaping the future of hospitality
Judith Cartwright, founder and managing director of Black Coral Consulting, identifies the tech trends shaping the hospitality industry for guaranteed commercial success.
The future of work in the age of AI
Digital tools can help individuals and organizations work more efficiently and effectively without burning out or sacrificing work-life balance. In this article, Karl Escritt, CEO of Like Digital & Partners, unveils the new technologies defining the workplace.