Bidfood UAE launches mybidfood, foodservice e-distribution platform
myBidfood can be accessed on all desktop and mobile devices (iOS and Android compatible) and is integrated with Bidfood Middle East’s ERP.
Feedics: A new AI-powered guest experience analytics platform is born
Qualitative data is now easier to read and to analyze. This empowers faster reaction time to incidents and major improvement in decision making affecting customer experience.
How Four Seasons is re-imagining remote working and schooling
Different hotel brands are attempting to come up with innovative solutions to cope with the unusual conditions COVID-19 has forced. Four Seasons are surely avant-garde in this area.
Hotels Post COVID-19: Adopting New Technologies
Serge Chamelian, managing partner of h-hotelier, sheds light on some innovative technological solutions for hotels aimed at considerably reducing the risk of COVID-19 transmission risks while ensuring customer satisfaction.
Maintaining Reputations And Managing Responses In The Digital Era
Serge Chamelian, managing partner of h-hotelier, looks at how best to address this modern phenomenon customers may hold various views on your organization’s reputation, and this is why marketers must ensure that organizations have a good reputation and manage responses in an ethical manner when things go wrong.
COVID-19: Can entrepreneurs help accelerate tourism recovery?
The ‘Healing Solutions’ challenge calls for entrepreneurs to submit ideas that can help the tourism sector mitigate the impact of the pandemic and kickstart recovery efforts.
Tech and sustainability lead 2020’s F&B trends
The Arabian Peninsula’s wealth is helping it become a global destination for high-end brands, and Africa, which has numerous development challenges.
Rate parity or disparity? Recommendations…
Rate disparity might be acomplex issue, but it can cause a customer to lose trust in your company and, as a result,impact your bottom line, which means ignoring it isn’t an option.Serge Chamelian, managing partner of h-hotelier, showsus the way, by explaining thedifferent distribution channels from a practical perspective, and provides recommendations
Dur Hospitality launches an advanced food detection tech at Riyadh Airport
Winnow Vision technologies are being implemented by leading global hotels in more than 40 countries, where they are utilized by over 1,300 kitchens.