Terminus Group inaugurates its MENA headquarters in Dubai
Terminus Group was announced by Expo 2020 Dubai as one of its Official Premier Partners and the only Official Premier Partner from China.
Grubtech and Foodics partner to empower restaurants and cloud kitchens
Grubtech will be offering preferential rates for existing Foodics customers and help restaurateurs maintain optimum service standards.
How AI is fostering the next generation of food waste reduction
Sodexo launched a platform driven by AI algorithms that provides automated food waste data collections by measuring daily food waste.
How this new platform is optimizing service in hotels and restaurants
Pricing starts at 199 AED per month, and depends on the size of the establishment, the number of tables and rooms, as well as the number of waiters.
Bidfood UAE launches mybidfood, foodservice e-distribution platform
myBidfood can be accessed on all desktop and mobile devices (iOS and Android compatible) and is integrated with Bidfood Middle East’s ERP.
Feedics: A new AI-powered guest experience analytics platform is born
Qualitative data is now easier to read and to analyze. This empowers faster reaction time to incidents and major improvement in decision making affecting customer experience.
How Four Seasons is re-imagining remote working and schooling
Different hotel brands are attempting to come up with innovative solutions to cope with the unusual conditions COVID-19 has forced. Four Seasons are surely avant-garde in this area.
Hotels Post COVID-19: Adopting New Technologies
Serge Chamelian, managing partner of h-hotelier, sheds light on some innovative technological solutions for hotels aimed at considerably reducing the risk of COVID-19 transmission risks while ensuring customer satisfaction.
Maintaining Reputations And Managing Responses In The Digital Era
Serge Chamelian, managing partner of h-hotelier, looks at how best to address this modern phenomenon customers may hold various views on your organization’s reputation, and this is why marketers must ensure that organizations have a good reputation and manage responses in an ethical manner when things go wrong.