Today’s balancing act: automation vs. personalization
Hospitality industry players are increasingly integrating AI technologies into more of their processes, using cutting edge solutions to enhance the guest experience and maximize efficiency. But is there a point at which we risk entering the realm of innovation overreach? And how far is too far? Ralph Nader, CEO of Amber Consulting, balances the scales.
The UAE: positive indicators and plenty more in the pipeline
When it comes to regional high achievers, the Emirates undoubtedly rank high on the list. Years spent developing the tourism offering and other non-oil sectors of the economy are now paying off, and there’s more on the horizon, as Nada Alameddine, managing partner at Hodema Consulting Services, explains.
How to strategize in uncertain times
In a year when the economic outlook is uncertain to say the least, building on strengths and implementing strategies has never mattered more. Bastien Blanc, CEO and board member at TroKadero Hospitality Global, has advice on how to read mixed economic messages and emerge stronger on the other side.
Dubai records commendable tourism growth
According to Dubai Department of Economy and Tourism (DET), the city welcomed 5.18 million international overnight visitors from January to March 2024.
Bahrain: back on track for success
After a challenging decade or so, Bahrain’s economy is now back on a strong footing, with the kingdom’s plans to continue driving non-oil growth in key sectors, such as fintech and tourism, gathering momentum. Nada Alameddine, managing partner at Hodema Consulting Services, analyzes the reforms, partnerships and projects that are supporting the country’s socioeconomic development against a competitive regional backdrop.
The 9 traps franchisors need to avoid
While turning a business into a franchise can be rewarding, the path to success is not always a smooth one. Nagi Morkos, founder and managing partner at Hodema Consulting Services, points out the pitfalls and takes us through the dos and don’ts when it comes to franchising.
12 steps to building a world-class coffee brand
While the coffee industry is undoubtedly booming, competition remains fierce, with customers spoilt for choice when it comes to choosing their brew. Against this backdrop, Christian Salloum, managing director of BrandPortunity F&B Consulting, shares an essential step-by-step checklist for business leaders looking to create a top-notch coffee brand.