Today’s balancing act: automation vs. personalization

Today’s balancing act: automation vs. personalization

Hospitality industry players are increasingly integrating AI technologies into more of their processes, using cutting edge solutions to enhance the guest experience and maximize efficiency. But is there a point at which we risk entering the realm of innovation overreach? And how far is too far? Ralph Nader, CEO of Amber Consulting, balances the scales.

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The UAE: positive indicators and plenty more in the pipeline

The UAE: positive indicators and plenty more in the pipeline

When it comes to regional high achievers, the Emirates undoubtedly rank high on the list. Years spent developing the tourism offering and other non-oil sectors of the economy are now paying off, and there’s more on the horizon, as Nada Alameddine, managing partner at Hodema Consulting Services, explains.

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How to strategize in uncertain times

How to strategize in uncertain times

In a year when the economic outlook is uncertain to say the least, building on strengths and implementing strategies has never mattered more. Bastien Blanc, CEO and board member at TroKadero Hospitality Global, has advice on how to read mixed economic messages and emerge stronger on the other side.

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Key figures and insights: Egypt’s hospitality scene

Key figures and insights: Egypt’s hospitality scene

Charting the hospitality landscape in Egypt, JLL Q1 2024’s report highlights new market opportunities and more. 

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Dubai records commendable tourism growth 

Dubai records commendable tourism growth 

According to Dubai Department of Economy and Tourism (DET), the city welcomed 5.18 million international overnight visitors from January to March 2024.

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Beyond logos: the global influence of F&B franchisors

Beyond logos: the global influence of F&B franchisors

Ralph Nader, CEO of Amber Consulting, lifts the lid on what sets the powerhouses apart from the crowd in the world of franchising, enabling them to write chapter after chapter in their ever-evolving success stories.

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Bahrain: back on track for success

Bahrain: back on track for success

After a challenging decade or so, Bahrain’s economy is now back on a strong footing, with the kingdom’s plans to continue driving non-oil growth in key sectors, such as fintech and tourism, gathering momentum. Nada Alameddine, managing partner at Hodema Consulting Services, analyzes the reforms, partnerships and projects that are supporting the country’s socioeconomic development against a competitive regional backdrop.

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The 9 traps franchisors need to avoid

The 9 traps franchisors need to avoid

While turning a business into a franchise can be rewarding, the path to success is not always a smooth one. Nagi Morkos, founder and managing partner at Hodema Consulting Services, points out the pitfalls and takes us through the dos and don’ts when it comes to franchising.

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7 ways to build and sustain a viable F&B business

7 ways to build and sustain a viable F&B business

Bastien Blanc, CEO and board member at TroKadero Hospitality Global, outlines the areas of focus that should be in every strategy aimed at securing a restaurant’s long-term success.

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Resilient Lebanon: tourism’s triumphant phoenix

Resilient Lebanon: tourism’s triumphant phoenix

Lebanon is a phoenix, according to Amine Moukarzel, president and partner of Louvre Hotels Group and Golden Tulip Hotels MENA. Here, the veteran hotelier shares his thoughts on the country’s rise.

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