Exemplary leadership with Joe Ghayad, general manager of The Nile Ritz-Carlton

Exemplary leadership with Joe Ghayad, general manager of The Nile Ritz-Carlton

Joe Ghayad, general manager of The Nile Ritz-Carlton, Cairo, has over 25 years of experience in hospitality. Having earned multiple awards for his leadership, we find out more about Egypt’s hospitality scene and what’s on the horizon.

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Dr. Sarah Gasim, senior VP discusses FIFA 2034 

Dr. Sarah Gasim, senior VP discusses FIFA 2034 

Vision-driven Saudi hospitality executive Dr. Sarah Gasim, senior VP and head of hotels KSA at JLL, explores Saudi Arabia’s strategic hospitality preparations for the 2034 FIFA World Cup and its alignment with Vision 2030.

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The role of digital experience platforms in increasing hotel chain profitability

The role of digital experience platforms in increasing hotel chain profitability

In developed hospitality markets, Digital Experience Platforms are often found at the basis of technologies and solutions on which hotel chains build their direct sales and marketing. Consequently, these platforms play a major role in profitability strategies focused around hotel brand websites, mobile apps and other direct sales channels.

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How to appeal to younger travelers, according to Michael Goetz

How to appeal to younger travelers, according to Michael Goetz

Michael Goetz, general manager of Movenpick Hotel Jumeirah Beach, discusses the ways in which hotels are adapting leisure offerings to cater to younger travelers, prioritizing technology, sustainability and personalization.

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Beirut-infused indulgence with pastry chef Philip Khoury

Beirut-infused indulgence with pastry chef Philip Khoury

Philip Khoury, an award-winning pastry chef and author, is renowned for crafting desserts that honor tradition while embracing innovation and sustainability. In this exclusive interview, he discusses his creation Beirut Chocolate and how chocolate can tell powerful cultural stories by seamlessly blending indulgence, tradition and sustainability.

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Five minutes with Ron Pohl, president of WorldHotels

Five minutes with Ron Pohl, president of WorldHotels

Ron Pohl, president of WorldHotels and international operations at BWH Hotels, is navigating the competitive hospitality landscape, focusing on its unique strategies, evolving consumer demands and expanding market potential, particularly in the MENA region. We learn more about his work and how consumer demand is affecting the hotel industry.

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The changing face of Oman’s hospitality sector with James Reeves

The changing face of Oman’s hospitality sector with James Reeves

Much like the rest of the world, Oman’s hospitality sector is being transformed by technology. We spoke with James Reeves, GM of Hotel Indigo Jabal Akhdar Resort & Spa in Oman, to learn more about how digitization is improving efficiency and enhancing the guest experience.

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Rising to the challenge with Bassam Zakaria of Dusit International

Rising to the challenge with Bassam Zakaria of Dusit International

An award-winning hospitality professional with over two decades of experience at prestigious hotels across Europe and the Middle East, Bassam Zakaria is passionate about fostering teamwork, particularly in his current role as area general manager of Dusit International. We caught up with him to learn more about his responsibilities, how he handles challenges and the trends shaping decision making at Dusit.

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Women leaders in hospitality with Maram Kokandi, hotel manager at JW Marriott Hotel Riyadh

Women leaders in hospitality with Maram Kokandi, hotel manager at JW Marriott Hotel Riyadh

Maram Kokandi, who achieved recognition as KSA’s first female general manager, is now hotel manager at JW Marriott Hotel Riyadh. In this exclusive interview, she discusses the key challenges, opportunities and developments regarding women in hospitality leadership positions.

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