On trend for restaurants’ loyalty programs in the UAE and KSA
Naji Haddad, VP of EMEA at Deliverect, explores how leveraging loyalty programs can significantly boost customer spending, enhance retention, and drive growth in the competitive restaurant landscape of the UAE and KSA.
A 12-step guide to taking your F&B brand global
Expanding into international markets presents challenges, but also offers significant rewards for Middle Eastern F&B brands, if planned and researched thoroughly. Diogo Ildefonso, general manager of Glee Hospitality Solutions, shares his essential guide for businesses eyeing new opportunities across borders.
Hoteliers reveal tech spend priorities: and it’s good news for guests
Tech adoption is booming across the hospitality sector, with hoteliers keen to capitalize on the many benefits technology offers, as research commissioned by Amadeus Hospitality confirms. Joy Ghosh, Head of commercial Indian Subcontinent, Middle East, Africa and Turkey, Hospitality, Amadeus, shares some of the key findings on hotels’ tech-investment plans and demands.
The top bistro interior design trends for 2025
Chris Barnes, founder and owner of Broadway Interiors, has the lowdown on the bistro interior talking points for the coming months and beyond. Layered textures, versatile spaces and ethical practices are just some of the ones to watch.
Sustainable luxury tourism: at what cost?
Offering the promise of extravagance with a conscience, sustainable luxury tourism has become an industry buzz-phrase in recent years, ideally suited to today’s experience-focused, environmentally aware travelers. However, delivering it is far from challenge free. Glenn Mandziuk, CEO of World Sustainable Hospitality Alliance, looks at what’s needed to ensure this growing segment brings benefits all round.
4 experts on why, where and how to invest in regional luxury travel
The changing face of luxury travel was a key topic explored by industry leaders at Future Hospitality Summit (FHS) World, a high-profile regional conference held in Dubai from September 30 – October 2. Jonathan Worsley, founder and chairman of The Bench, FHS World’s organizers, caught up with four senior decision-makers from leading international hotel groups at the event and asked them for their perspectives on the opportunities for investment and expansion in this vital segment of the travel industry. Here’s what they had to say.
11 experts unwrap the latest chocolate trends
With significant growth forecast for the region’s chocolate market, it looks like there’s more sweet success in the pipeline for our favorite indulgence. HN asked 11 industry experts for their bite-size thoughts on what’s trending in the world of chocolate, from bean to bar.
Saudi Arabia’s wellness boom
Soraya Jouzy, founder of Pearl Tree who actively champions luxury beauty and wellness, talks with experts about the evolution of wellness in Saudi Arabia.
What today’s luxury traveler wants
Environmentally aware, with a sense of responsibility,
and in search of one-of-a-kind experiences, the luxury travelers of today have very different ideas about what they want from their getaway. Daniel G. During, principal and managing director of Thomas Klein International, explains why hotels need to embrace the new definition of luxury travel to successfully attract the guests they have in mind.
10 ways to boost direct bookings via mobile apps
In a competitive market, hoteliers are doubling down on direct bookings to attract both new customers and repeat business. Now an essential tool of the trade, mobile apps have a key part to play in helping industry players meet their direct booking targets. Lovetto Nazareth, CEO of Prism Digital, shares his top 10 tips for getting the best out of mobile apps, from targeted marking to offering mobile-only deals.