Marketing in an AI-driven era

Marketing in an AI-driven era

Combining advanced technology with the hospitality industry’s key principle of guest-centric service, AI is already taking the customer experience to new heights. Ashleigh Donald,
co-founder of Halo Business Consulting, explains how businesses can harness this all-important innovation.

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Targeting zero food waste in the hospitality industry

Targeting zero food waste in the hospitality industry

Paul Newnham, executive director at SDG2 Advocacy Hub, explains why creating a sustainable food system is a win-win all round.

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Sustainability in food production  

Sustainability in food production  

Valeria Krynetskaya, head of plant-based venture THRYVE™, offers her insights on sustainable food production.

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From starting out to staying the course

From starting out to staying the course

While any launch is resource heavy, hospitality start-ups also need to stay focused on the future, creating the firm foundations and growth strategies that will help entrepreneurs navigate the challenges of a competitive market and capitalize on opportunities. Jad Shamseddin, COO of Aleph Hospitality, has words of advice spanning launch, post-launch and longer-term plans.

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Hotel marketing strategies to create a perception of quality

Hotel marketing strategies to create a perception of quality

Strategist Riky Bains at Brash shares essential marketing strategies for hotels to build quality perception at every level.  

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An appetite for change

An appetite for change

A collective effort is under way in the UAE to promote healthier and more sustainable food practices. Soniya Ashar, founder and CEO of NutriCal, tracks the transformation taking place across the country’s food ecosystem and considers what else needs to be done.

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Honoring the high-flyers

Honoring the high-flyers

Eleven trailblazing entrepreneurs were selected as finalists at the Future Hospitality Summit (FHS) Startup Den 2023 recently, after edging the competition and impressing an esteemed judging panel with their forward-thinking, innovative business concepts. In a series of exclusive interviews compiled by HN and conducted by FHS, each finalist takes us on their start-up journey, from idea to implementation, and hurdles to highpoints.

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Voice-commerce: something to shout about

Voice-commerce: something to shout about

Monica E. Chikhani, managing director and founder of MEC Workshop, explores how hospitality businesses can leverage the potential of Alexa and other voice assistants to strengthen customer engagement.

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5 tips for creating a successful start-up

5 tips for creating a successful start-up

Ashleigh Donald, co-founder of Halo Business Consulting, shares her thoughts on how entrepreneurs can build a business that will stay the pace and generate interest for all the right reasons.

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The future of work in the age of AI

The future of work in the age of AI

Digital tools can help individuals and organizations work more efficiently and effectively without burning out or sacrificing work-life balance. In this article, Karl Escritt, CEO of Like Digital & Partners, unveils the new technologies defining the workplace.

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