Leadership in the hospitality industry: using five timeless principles
Robeir Sarofeem, sales country manager for Nestlé Professional, believes that great leaders are not defined by their titles or authority but by their experiences and wisdom. In this article, he explores strategies and core principles that drive success and sustainability in the hospitality sector.
Unlocking the foodverse for F&B brands
As consumer behavior shifts toward immersive, online experiences, the concept of the foodverse is emerging, offering brands new ways to engage with customers through VR, AI and blockchain technology. Dr Jane Thomason, emeritus chair of the World Metaverse Council, author and influencer, tells us more.
The meaning of a five-star coffee in a hotel
Cleia Junqueira, coffee consultant at The Coffee Connoisseur Collective, believes that coffee is more than a drink in luxury hotels; it’s an experience. Here, she outlines the importance of specialty brews and unique coffee environments.
Five essential leadership skills for future-ready GMs in hospitality
Starting his career in an era of limited technology, Mark Timbrell, leadership coach and managing partner UK at Phi Management Group, used tools like the IBM typewriter and Telex. Over time, he has witnessed firsthand the rapid technological advancements that have shaped the hospitality industry. Today, as AI continues to influence the sector, he draws on his extensive experience and recent studies in leadership.
10 ways to boost direct bookings via mobile apps
In a competitive market, hoteliers are doubling down on direct bookings to attract both new customers and repeat business. Now an essential tool of the trade, mobile apps have a key part to play in helping industry players meet their direct booking targets. Lovetto Nazareth, CEO of Prism Digital, shares his top 10 tips for getting the best out of mobile apps, from targeted marking to offering mobile-only deals.
Latest trends and innovations in pastry and chocolate
At the recent edition of Salon du Chocolat et de la Pâtisserie Riyadh, a panel discussion was held to uncover pastry and chocolate’s latest trends and innovations.
The top bistro interior design trends for 2025
Chris Barnes, founder and owner of Broadway Interiors, has the lowdown on the bistro interior talking points for the coming months and beyond. Layered textures, versatile spaces and ethical practices are just some of the ones to watch.
Sustainable luxury tourism: at what cost?
Offering the promise of extravagance with a conscience, sustainable luxury tourism has become an industry buzz-phrase in recent years, ideally suited to today’s experience-focused, environmentally aware travelers. However, delivering it is far from challenge free. Glenn Mandziuk, CEO of World Sustainable Hospitality Alliance, looks at what’s needed to ensure this growing segment brings benefits all round.
The 5 Cs of modern luxury travel
There is a seismic shift taking place in the world of luxury travel, marked by a move away from the indulgent and extravagant toward experiences that are immersive, personalized and more meaningful. Christian Salloum, managing director of BrandPortunity F&B Consulting, takes us through the five Cs that have become embedded in the concept of luxury travel today.
Ramadan trends in the Middle East
Three accomplished chefs take us on a culinary tour around the Middle East, sharing Ramadan food trends and essential menu items.