The importance of service personalization
Every front line team member knows what would make work go better and how to deliver better results. Listening to their ideas is key.
GCC residents to travel internationally post COVID-19
The survey was conducted among residents and citizens of the United Arab Emirates and Saudi Arabia in order to understand their sentiment towards travel during the COVID-19 pandemic.
How will food e-commerce grow in the coming years?
Millennials with the highest spending power are looking for convenient and personalized ways to consume, and consume more.
Cashless: The next generation payment method has arrived
Take note – the next customers dining out at your establishment might be cashless ones. There’s no need to panic though – we don’t mean they won’t be able to pay, rather that they’ve signed up for the next generation method of payment. Tony Toutoungi tells us more.
Sustainability Plans: Going Green While Staying In The Black
Most business leaders have bought in to the idea of becoming more environmentally friendly, but for some, the reality of implementing a sustainability plan is extremely daunting, leaving them unsure where to start. Antoine Kaldany, owner of Yelloblue solar energy company, gets to grips with going green.
On Trend and Online: The Rise of Delivery Platforms
The rise of digital technologies is taking the food delivery business to a new level, drastically disrupting traditional dining habits. Nagi Morkos, managing partner at Hodema consulting services, discusses a trend that’s definitely here to stay.
Omega Software’s take on digital and contactless menus
The restaurant just requires an internet connection, no application is needed for the customers, neither an investment in any hardware or equipment is. There will be no fees per transaction to pay.
How to prepare for Hospitality 2.0
In compliance with new hygiene expectations and regulations, you will need to review your property’s cleaning and sanitation processes.
Smart Survival: A Bold, New Approach To Staying Afloat
With unstable economic situation in the region, many restaurants are facing the greatest challenge of survival for the foreseeable future. Manal Syriani, shares four keys to survival in turbulent times.
Vision 2030: The Key to Saudi Arabia’s Tourism Success
KSA has moved to market itself as a global tourism destination with speed and ambition. Philip Wooller, area director, Middle East & Africa at STR, and speaker at the recent Saudi Arabia Hospitality Investment Conference in Riyadh, tracks the Kingdom’s achievements to date and plans for the future in an operating climate now facing unprecedented challenges.