The role of wi-fi in direct marketing
Hospitality establishments are constantly looking for ways to market their products and services to guests. Duncan Fraser-Smith, founder of The Cutting Edge Agency, takes a closer look at the role of WiFi in direct marketing.
Small but mighty: kitchen equipment
A working kitchen cannot function well without small accessories, as we discover with three experts in the world of food who share their tips and favorite brands.
Tourism revolution in Saudi Arabia
Nouhad Dammous, editor-in-chief of Hospitality News Middle East, discusses Crown Prince Mohammed Bin Salman’s revolutionary Vision 2030.
Where hospitality is heading
While 2021 has been a turbulent year for tourism, the signs are promising for 2022. We asked 11 experts from the world of hospitality to share their industry forecasts and the trends we should be keeping an eye on.
The GCC’s food market in the next five years
Trends to keep an eye on include demand for organic and packaged food as well as tech advancements in food production.
The key to increasing customer loyalty
Customer loyalty is the result of genuine concern about a client’s well-being and the ability to go beyond simply identifying and meeting customers’ needs to acknowledging their aspirations and struggles. Manal Syriani lifts the lid on how to keep clients close to your brand.
How environmental shifts affect coffee quality
Shifts in the biochemical composition of coffee loop back into the food system as it impacts the way consumers experience coffee’s flavor.
Tourism and travel jobs to grow by 18 percent next year
WTTC’s research reveals that travel and tourism’s contribution to the global economy could see a rise of 31.7 percent in 2022.
Recruitment professionals in the hot seat
With the pandemic forcing companies to rethink their HR models, we asked six recruitment professionals about their greatest career challenges, tackling Covid-19- induced HR shortages, using technology to increase efficiency and helping clients adapt to hybrid work models,
F&B investment outlook & key trends
The food and beverage sector has benefited from increased levels of investment over the past decade. Maya Bekhazi Noun, founder and managing director of The Food Studio, looks ahead and shares details of the investor trends shaping the F&B industry.