Let’s talk art: Lebanon’s guesthouses and boutique hotels
Considered the art hub of the Middle East, Beirut — a city that has witnessed immense challenges over the past few years — has been upping its game in the boutique hotel world to offer guests something a little different. Yara Moukarzel, director of operations of L’Hôte Libanais, takes a closer look at how hotels in the capital and around Lebanon are using this powerful medium to their advantage.
Business analysis and process management
Business analysis and process management systems involve the identification, management and continual improvement of business processes in order to reduce costs, increase revenue, efficiency, quality or customer satisfaction. Michael Donald, co-founder of Halo Business Consulting, explains why some of the most successful hospitality and leisure organizations have made these processes part of their culture.
12 tools for decision making in a leader’s framework
History tells the tale of those who lead for all the right reasons and others who chose more dangerous routes. Mark Dickinson of DONE! Hospitality Training Solutions examines how different leadership styles affect decision-making processes and what to keep in mind.
Kuwait: the slow road to recovery
With all eyes on summer 2022, Nada Alameddine, managing partner at Hodema consulting services, gives us the lowdown on Kuwait’s tourism status and the measures being taken to encourage travelers to return to the Gulf state.
Educating the hospitality professionals
Philippe Francois, president of AMFORHT and creator and developer of hotel, culinary arts and tourism schools, talks about how hospitality education is adapting to new trends and technological advancements, as well as the challenges being faced by hoteliers of the future.
Six experts in the field talk tech solutions
With digital transformation an inevitability for businesses all over the world, we talk technology with six experts in the field and find out what tech solutions are available for hospitality and F&B enterprises.
Back to the land of the pharaohs
Egypt appears to be getting back on its feet after years of economic turmoil and social unrest, intensified by the pandemic. Nada Alameddine, managing partner at Hodema consulting services, shares her insights on tourism recovery and what the regional power of North Africa is likely to witness in terms of foreign arrivals in 2022 and beyond.