How the hospitality industry can survive the talent crisis
Ditching yesteryear’s methods of attracting and retaining talent will enable businesses to become sought-after workplaces.
Eye on Morocco
Influenced by myriad civilizations and home to many glorious regional variations of popular dishes passed down the generations, Moroccan cuisine is a firm favorite among foodies worldwide. Issam Rhachi, executive chef at the Park Hyatt Marrakech, takes us on a sensory journey that starts in small rural villages and finishes in world-class restaurants.
The rise of bleisure travel
In the realm of travel, a new trend has emerged that blends business and leisure. Thomas Kurian, hotel manager of LEVA Hotels, explains how and why bleisure travel in on the rise.
Harnessing AI technology to drive up hotel revenue
Lovetto Nazareth, managing director of Prism, explains how AI-based digital marketing and price optimization strategies are revolutionizing the hotel-OTA partnership model.
Championing diversity in hospitality
In a world where cultural differences are celebrated, Chantal Milky, senior associate of HVS Executive Search, explores how the hospitality sector is promoting diversity and inclusivity.
How Saudi Arabia can harness retired expat talent
As Saudi Arabia continues to develop and diversify its economy, the need for skilled professionals has reached an unprecedented level. Dagmar Symes, CEO of Hill Robinson Estates Saudia LLC, shares her views on the social reforms in KSA and how retired expat talent can be leveraged.
Four tech trends shaping the future of hospitality
Judith Cartwright, founder and managing director of Black Coral Consulting, identifies the tech trends shaping the hospitality industry for guaranteed commercial success.
The next generation in hospitality PMS
The hospitality industry is constantly evolving, driven by advancements in technology and changing customer demands. Duncan Fraser-Smith, managing partner of Glee Hospitality, delves into a critical aspect of the industry: property management systems (PMS), which serve as the backbone of hotels, resorts and other accommodation types.
Navigating the world of online review platforms
Michael Donald, co-founder and customer experience specialist at Halo Business Consulting, shares his thoughts on how best to ensure these essential marketing tools give a fair representation of your business.
Safari reimagined: how responsible travel drives profit
In today’s era of conscious consumerism and environmental responsibility, the hospitality industry stands at a crucial juncture. Zoé Gotti, founder of Complementation.ae, explores the symbiotic connection between responsible travel, purpose-driven initiatives and sustainable profitability. By studying successful sustainable businesses, such as desert safaris in Dubai, Gotti illustrates how this approach can catalyze global change.