How to optimize AI technology in hospitality and event management
There’s widespread acceptance that AI applications today are a must, rather than optional, for hospitality marketers and event providers looking to maintain a competitive edge. Lovetto Nazareth, CEO of Prism Digital, has a 12-point checklist on how to utilize this revolutionary technology to enhance efficiency and create unique guest experiences.
Dare to be different in franchising
It’s a fact that traditional franchising agreements often fall short of offering a genuine working partnership, weighted, instead, in favor of the franchisor. Daniel During, principal and managing director at Thomas Klein International, challenges us to rethink our approach to franchising, with a focus on rewards rather than punishments.