Optimizing guest experiences through innovation with Mikel Ibrahim, GM of Mondrian Doha
Mikel Ibrahim, general manager of Mondrian Doha, has spent more than two decades in the industry, honing his unique style within some of the most iconic properties in the Middle East. Here, we find out how he is setting new standards and pushing boundaries in Qatar’s vibrant hospitality scene.
How to convert clicks into bookings
It’s a fact that virtual visits and viewing video content are steps that almost all of today’s customers will take before making a travel booking. Riky Bains, strategist at Brash, explains why embracing the clickable future, especially YouTube, is crucial in a competitive industry.