Crafting exceptional guest experiences with Mehdi Zaanoun
Mehdi Zaanoun, a seasoned hospitality expert and the GM of Four Seasons Resort and Residences at The Pearl-Qatar, talks about his two decades of expertise in crafting extraordinary guest experiences through authentic and intuitive service.
Unlocking the power of data
In the fast-paced world of hospitality and tourism, data-driven decision making has emerged as a game changer. Gone are the days of relying solely on gut feelings and intuition. Today, the key to success lies in harnessing the potential of analytics to gain valuable insights and make well-informed choices. Riky Bains, partner and brand strategist at Klinical, highlights the significance of using analytics in the hospitality and tourism industry and explores how it can pave the way for strategic growth and unparalleled customer experiences.
Firms foundations and strong fundamentals
Robust project pipelines, strong sentiment and long-term growth strategies look set to continue driving a sound recovery across the region, although financing and construction headwinds remain disruptive forces in the market. Amr El Nady, head of hotels and hospitality MEA and executive vice president, Global Hotel Desk – JLL, charts the hospitality investment landscape, while also highlighting new market opportunities.
